Jeeb Delivery
Privacy Policy
Last Updated: Feb 1, 2025
Introduction
Welcome to Jeeb Delivery ("we," "our," or "us"). Your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we collect, how we use, store, and share it, as well as your rights concerning your personal data. By accessing or using our grocery delivery app (the "Service"), you acknowledge and agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information in order to provide and improve our Service. This includes:
1.1 Personal Information
When you register or use our Service, we may collect personally identifiable information, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Payment Information (processed securely by third-party payment providers)
- Account login credentials
1.2 Non-Personal Information
We may collect non-personally identifiable information that helps us analyze app usage and improve functionality, including:
- Device Information (e.g., model, operating system, browser type)
- IP Address
- App Usage Data (e.g., features accessed, time spent, interactions)
- Location Data (only if you grant permission)
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze app performance.
2. How We Use Your Information
We process collected information for the following purposes:
- To provide and maintain our Service
- To facilitate grocery delivery transactions and order fulfillment
- To process payments securely
- To enhance user experience and improve our Service
- To send updates, promotional offers, and service-related notifications (with your consent)
- To detect, prevent, and address security and fraud-related issues
- To comply with legal obligations and enforce our terms
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share information with:
3.1 Service Providers
We work with trusted third-party providers who assist in fulfilling core services such as payment processing, order delivery, customer support, and data analytics.
3.2 Legal and Compliance Requirements
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., court orders, subpoenas).
3.3 Business Transfers
If we engage in a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
4. Data Security
We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure storage of personal information
- Access controls and authentication measures
However, no online service is 100% secure, and we encourage users to take necessary precautions when using our platform.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the information we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal information, subject to legal obligations.
- Right to Restrict Processing: Request limitations on how we use your data.
- Right to Data Portability: Request a transfer of your data to another service provider.
- Right to Withdraw Consent: Opt-out of marketing communications and data processing where applicable.
To exercise any of these rights, contact us at support@jeebapp.com.
6. Third-Party Services and Links
Our app may contain links to third-party websites or services. This Privacy Policy applies only to our Service, and we are not responsible for the privacy practices of external providers.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When no longer needed, data is securely deleted or anonymized.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be communicated through app notifications, emails, or website updates. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:
Jeeb Delivery
Email: support@jeebapp.com
Address: Jeddah, KSA
Last updated on: Feb 1, 2025