Terms of Service
Last Updated: Feb 1, 2025
Introduction
Welcome to Jeeb Delivery ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our grocery delivery services (the "Service"). By accessing or using the Service, you agree to comply with these Terms. If you do not agree, please do not use our Service.
1. Eligibility
To use our Service, you must:
- Be at least 18 years old.
- Provide accurate and complete registration information.
- Comply with all applicable laws and regulations.
If you create an account, you are responsible for maintaining its security and confidentiality.
2. Account Registration and Security
- You must provide truthful and up-to-date information when registering for an account.
- You are responsible for all activities that occur under your account.
- We reserve the right to suspend or terminate accounts that violate these Terms.
3. Service Use
You agree not to:
- Use the Service for any illegal or unauthorized purposes.
- Interfere with or disrupt the Service.
- Attempt to gain unauthorized access to our systems or data.
4. Orders and Payments
- All orders are subject to availability.
- Prices are listed in local currency and may change without notice.
- Payment must be made at the time of order placement using approved payment methods.
- We reserve the right to cancel orders in cases of suspected fraud or violations of these Terms.
5. Delivery Policy
- Delivery times are estimates and may be affected by external factors.
- Customers must provide accurate delivery information.
- If a delivery fails due to incorrect information, additional charges may apply.
6. Refunds and Cancellations
- Orders can be canceled before they are processed.
- Refunds are issued at our discretion in compliance with local laws.
- Complaints regarding orders must be reported within 24 hours of delivery.
7. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our Service.
- Our liability is limited to the amount paid for the disputed transaction.
8. Intellectual Property
- All content on our platform (logos, trademarks, text, graphics) is owned by Jeeb Delivery and protected by intellectual property laws.
- You may not copy, distribute, or use our content without prior written consent.
9. Changes to These Terms
We may update these Terms at any time. Continued use of our Service after changes are made constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of [Applicable Jurisdiction]. Any disputes will be resolved in the courts of [Applicable Jurisdiction].
11. Contact Us
If you have any questions about these Terms, please contact us at:
Jeeb Delivery
Email: support@jeebapp.com
Address: Jeddah, KSA
Last updated on: Feb 1, 2025